Hello Christopher,
We are sorry to hear about your experience and the condition in which the trolley arrived.
Our support team contacted you on the same day the issue was reported, and a full refund was issued for your order. We apologise for the disappointment caused and appreciate you bringing this matter to our attention.
We strive to provide excellent products and customer service, and we hope you will consider giving us another chance in the future.
Kind regards,
MN
The Magic Toy Shop